At Your House – Any House 😉

house-callsYou’ll save around 30% bringing your computer to our store. There’s certainly a value in that. However, sometimes the problem is at your house. Even if you could bring it in, bringing it here and picking it up means you have to take an extra hour or more of your own time does it still make sense?

Wireless Problems

For instance, if your problem is with a wireless connectivity issues your problem could be the computer, the printer, the router, the modem or a cable in the mix. In the case of the modem it has to be tested at your place anyway because that’s where your Internet provider feeds it. Now, if you have only one device that doesn’t get online and others that do, it may make sense to bring it to the store but otherwise, call us and we’ll tell you what makes the most sense.

To Heavy or Too Much Stuff

Sometimes the stuff is just too darn heavy or there’s just too much of it. The process of marking every single thing that was plugged in and color coded can be daunting and you can always get it wrong when you go back home which just adds to the frustration.

Time is Money or just ‘My Time’

If you could be using that same period of time to finish work that is more valuable to you than it may not. The saying stepping over dollars to pick up pennies certainly applies there. Alternatively you may just want to relax and watch T.V., or do some gardening or just enjoy that time instead of shuffling back and forth to the computer store.

Personal Training

It’s a real luxury to have a computer technician in your home helping you with the various questions you may have about how to do this or that. We have a 1 hour minimum for all ‘At Home’ requests. Sometimes we get things fixed sooner than that. You can make up the extra time by having us help you with some of those things you’d like to learn.

There are times when bringing it into the store just doesn’t make sense.


    Seattle Boat Show vendor - Capt'n Tom Griffin was pleased enough with our work that he took the time to thank us while he was on task in the vendors booth. Thank You Tom - We're glad that your glad ! .-.
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    No company, not even the really big ones, can have developers on staff that meet every possible need of website development ~Yet, clients need that from us. This is how we fill in those gaps when they occur. .-.
    CompuMatter Business Servers - remote Quickbooks demo ~ This tutorial explains to owners of or CompuMatter Small Business Servers how bookkeepers or themselves can easily remotely access their Quickbooks software without having to pay 3rd party helper programs like Teamviewer and Logmein. .-.
    Apple and Linux - More in common than you might think ~ Here we log into the terminal environment of both and highlight the keywords that apply to both. A sure sign of their common ancestry. .-.
    A little pre-production video humor ~ A humerous but insightful look around as technicians Douglas and Jason prepare for their product video demonstrations.-.
    Killer Whale / Orca Animation ~ CompuMatter demonstrates incorporating Animal Movements / Animation into a presentation!-. .-.
    Demonstrating the power of Video Emails. Can you imagine as a client how much more respect you'd have for the service company that replies to your email in this fashion. This is an actual example of my follow up to a website client. .-.
    Owner of CompuMatter, Jay Lepore explains why it's so important for a computer store to cover as wide an area of problem solving as possible and his commitment to doing just that..-.
    Welcome to the Worlds Best Laptop - all technicians at CompuMatter are in agreement on this. We carry a line of off lease refurbished ThinkPads that are in perfection condition at far less than new prices - and with 1 year warranties ! .-.